CUSTOMER CARE AND PRODUCT INFORMATION
All our designs are passionately manufactured. The gemstones are carefully selected to create individual color combinations, all set in 18K Yellow, White or Rose Gold. Every piece is one-of-a-kind.
Therefore, our handcrafted jewelry deserves special care and can become an everyday companion for the rest of your life. Treat each piece as if it was a family heirloom and preserve it as your family treasure!
Orders cannot be canceled or modified after they have been shipped. If you wish to cancel or modify your order, please email or call us immediately with your requests.
In the event that your jewelry breaks, we will be happy to fix your piece, if this occurs within the first 30 days after receiving your order. Shipping charges to us will be on you.
After the 30-day period, we would be happy to repair your jewelry, but a fee may apply. We will contact you once the jewelry has arrived in our office with the estimated total repair cost for approval.
Orders shipped within the state of Florida incur a mandatory 7% sales tax. All orders, exclusive of the state of Florida, are exempt from this sales tax.